Privacy Policy
Last Updated: February 12, 2026
Welcome to RegenLife Centers ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@regenlifecenters.com.
This Privacy Policy governs the privacy policies and practices of our website, located at www.regenlifecenters.com (the "Site"). It explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our services (the "Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect via the Site includes:
- Personal Data: Personally identifiable information, such as your name, email address, telephone number, and demographic information, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site and our Services, such as appointment scheduling, patient forms, or contact requests. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site and our Services.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, the pages you have viewed directly before and after accessing the Site, and other interactions with the platform.
- Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase products or services from our Site or pay for treatments. We store only very limited financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
- Health Information: As a healthcare provider, we collect health-related information necessary to provide medical services. This information is protected under HIPAA and other applicable healthcare privacy laws.
- Mobile Device Data: Device information such as your mobile device ID number, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your patient account.
- Schedule and manage appointments.
- Provide medical services and treatments.
- Process payments and insurance claims.
- Send appointment reminders and confirmations.
- Email you regarding your account or treatment.
- Fulfill and manage purchases, orders, and other transactions.
- Increase the efficiency and operation of the Site and Services.
- Monitor and analyze usage and trends to improve your experience.
- Notify you of updates to the Site and Services.
- Offer new services and recommendations to you.
- Prevent fraudulent transactions and protect against criminal activity.
- Request feedback and contact you about your use of the Site and Services.
- Respond to customer service requests.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
- Healthcare Partners: With your consent, we may share information with other healthcare providers involved in your care.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Tracking Technologies
- Cookies and Web Beacons: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.
- Website Analytics: We may partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyze and track users' use of the Site. By accessing the Site, you consent to the collection and use of your information by these third-party vendors.
Third-Party Websites
The Site may contain links to third-party websites and applications of interest that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
HIPAA Compliance
As a healthcare provider, RegenLife Centers complies with the Health Insurance Portability and Accountability Act (HIPAA). We implement appropriate safeguards to protect the privacy and security of your protected health information (PHI). For more information about our HIPAA practices, please contact us directly.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13 without parental consent. If you become aware of any data we have collected from children under the relevant age without necessary consent, please contact us using the contact information provided below.
Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
Options Regarding Your Information
- Account Information: You may at any time review or change the information in your account or terminate your account by:
- Logging into your account settings and updating your account
- Contacting us using the contact information provided below
- Emails and Communications: If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
- Noting your preferences at the time you register your account with the Site
- Logging into your account settings and updating your preferences
- Contacting us using the contact information provided below
- Using the unsubscribe link in the footer of emails
Rights Under GDPR (For European Union/EEA Residents)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent.
Please note that we may ask you to verify your identity before responding to such requests.
California Privacy Rights (CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA). California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
RegenLife Centers
Cincinnati Clinic:
3328 Westbourne Dr
Cincinnati, OH 45248
Phone: (513) 922-2204
Edgewood Clinic:
162 Barnwood Dr
Edgewood, KY 41017
Phone: (859) 331-4159
Email: info@regenlifecenters.com
Disclaimer: This Privacy Policy is provided for informational purposes. As a healthcare provider, RegenLife Centers is committed to protecting your privacy and complying with all applicable healthcare privacy laws including HIPAA. Please contact us directly for any questions about our privacy practices.
